The Cappa

Alagon Hotel & Spa Group
Welcome to Alagon Plus Privilege

Alagon Hotel & Spa offers a membership program that provides guests with exclusive benefits and privileges during their stay. The Alagon Hotel & Spa membership program has four different tiers: Silver, Gold, Platinum and Diamond, providing guests with a wide range of benefits based on their membership level.

Guest Satisfaction Survey

    Please help us to serve you better by completing this survey. It should take around 5 minutes to complete.

    1. 1. Were you greeted upon arrival? YesNo
    2. 2. Was your chair pulled out and a napkin placed on your lap? YesNo
    3. 3. Were you introduced to the delicious dishes? YesNo
    4. 4. Was your order confirmed before it was placed? YesNo
    5. 5. Was the food served within 20 minutes? YesNo
    6. 6. Was the food served as ordered? YesNo
    7. 7. Was the table cleared during your meal? YesNo
    8. 8. Were you asked about the taste of the food during your meal? YesNo
    9. 9. Were you offered additional dishes? YesNo
    10. 10. Was the quality of the drinks to your satisfaction? YesNo
    11. 11. Was the bill verified with you before payment? YesNo
    12. 12. Were the staff friendly and smiling? YesNo
    13. 13. Was the service provided in a sequence (appetizer, main course, dessert)? YesNo
    14. 14. Were you offered hot tea at the end of your meal? YesNo
    15. 15. Did the staff thank you and say goodbye after your meal? YesNo
    16. 16. How would you describe your overall experience with our service?
  • 17. Area RestaurantRooftop




    • Thank you for completing the survey! Your feedback is valuable to us.